Shipping & Delivery
Free shipping
At mrgardenstore.com, we aim to provide our customers with reliable service and good value. We offer free shipping on eligible orders from our available warehouses and fulfillment locations.
Shipping to over 200 countries
We offer international shipping to customers in more than 200 countries and regions. However, there may be certain locations that we are currently unable to deliver to. If your destination is unavailable, we will contact you after your order is placed.
Customs
Any customs duties, import taxes, or other fees charged after an order has been shipped are the responsibility of the customer. By placing an order with mrgardenstore.com, you understand that your order may be shipped in one or more packages and that additional customs charges may apply when the shipment arrives in your country.
Shipping time
Estimated delivery times vary depending on the destination. The following timeframes are provided as general estimates:
| Location | Estimated Shipping Time |
|---|---|
| United States | 3-20 Business Days |
| Canada, Europe | 10-20 Business Days |
| Australia, New Zealand | 10-30 Business Days |
| Central & South America | 15-30 Business Days |
| Asia | 10-20 Business Days |
| Africa | 15-45 Business Days |
Maximum delivery time: 45 business days.
Please note that the estimated delivery times above do not include our 2-5 business day order processing period.
Tracking information
Once your order has been shipped, you will normally receive an email containing your tracking number. In some cases, tracking information may not be available depending on the shipping method used.
For logistical reasons, products from the same order may be shipped separately and arrive in multiple packages, even if they were purchased together.
If you have any questions regarding shipping or delivery, please contact us at info@mrgardenstore.com and we will do our best to assist you.